Privacy Policy of Centre of Excellence in Digital Marketing - CEDM ( a venture of KDS Communications)

Centre of Excellence in Digital Marketing (hereinafter referred to as "we," "our," or "us") values the privacy of our users ("you," "your") and is committed to protecting your personal information in compliance with the applicable laws of India.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, enroll in our courses, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:
- *Personal Details:* Name, email address, phone number, gender, date of birth, address, adhar number.
- *Educational Details:* Academic qualifications, professional experience, preferences.
- *Payment Information:* Billing address, payment method, transaction details.
- *Usage Data:* IP address, device type, browser type, pages visited, and interaction details.
- *Communication Data:* Feedback, survey responses, email communication.

2. How We Use Your Information

We use your personal information for the following purposes:
- To process your registration and provide course access.
- To improve our services, courses, and website functionality.
- To send promotional offers, newsletters, or updates (with your consent).
- To address your queries and provide customer support.
- For legal compliance and dispute resolution.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data:

- With trusted third-party service providers for payment processing, course delivery and marketing review purposes.
- To comply with legal obligations or enforce our rights.
- In case of a merger, acquisition, or transfer of assets, where your data will be transferred to the new entity.


4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

Under applicable Indian laws, you have the right to:

- Access, update, or delete your personal information.
- Withdraw consent for data processing (where applicable).
- Opt-out of promotional communications.
- Lodge a complaint with the Data Protection Authority if your rights are violated.

6. Security Measures

We implement reasonable security practices and procedures, including encryption, firewalls, and secure ssl certifies servers, to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

- *Email:* privacy@cedm.org.in

10. Grievance Redressal

In compliance with the IT Rules, 2011, you may contact our Grievance Officer for any concerns regarding your data privacy: